- The shipping Companies we offer are USPS, UPS, FedEx and (DHL for International Customers Only).
- USPS, UPS, DPD and (DHL: International Only) shipping costs will be calculated automatically on our website at checkout for international orders.
- When we ship your package, our system auto-generates an email with your tracking number. We sometimes experience glitches, and emails may not generate. In these cases, you can also see your tracking number when you log into your account.
- It is your responsibility to make sure that your local post office is/is-not trying to contact you about your package.
For UK based orders your orders will either be shipped by DPD or Royal Mail both of which are tracking based. You will receive a tracking number when your order is dispatched. Orders are usually Next Day delivery (although this can vary to 2 days depending on time of year and geographical area).
(FREE SHIPPING ON ORDERS OVER £20.00's UK ONLY)
If your order is using the international delivery option then you will receive a tracking number and you will receive your order depending on the postage options you have chosen. You will be able to choose your international delivery option on checkout. Usually your order will be dispatched within 24 hours of placing your order. The companies we use for international deliver are: USPS, UPS, FedEx and DHL
(You can view your tracking information within your account online or if you have any queries please contact us using the 'Contact Us' page form stating your name, email and order number).